Cricks Tweed Subaru Privacy Policy

Do we disclose your personal information to anybody?

Cricks Tweed Subaru may disclose your personal information in certain circumstances.

For example: Sometimes we are required or authorized by law to disclose your personal information. For example we may disclose your personal information during the registration or transfer of a vehicle, or to an insurance company transacting Compulsory Third Party insurance. We may also disclose your personal information to the Motor Vehicle Manufacturer or Distributor to ensure the proper registration of Warranty details for the protection of the customer's vehicle.

Ensuring your personal information is up to date

Cricks Tweed Subaru relies upon the personal information we hold about you to efficiently conduct our business of providing motor vehicle sales and services. For this reason it is extremely important that the information we collect is accurate, complete and up to date.

During the course of our business relationship with you, we may ask you, from time to time to tell us of any changes to your personal information; however, you may wish to contact us at anytime to furnish us with changes to your circumstances.

Is my personal information secure?

The protection of your personal information is a priority for Cricks Tweed Subaru.

We take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorized access, modification or disclosure.

Cricks Tweed Subaru employs a number of means to protect your personal information including:

  • Restricted access to personal information
  • We enter into confidentiality agreements with employees, contractors and third party organizations
  • Regular reviewing and testing of our technology in order to improve the levels of security

Can I access the personal information Cricks Tweed Subaru holds about me?

You may request access to any of the personal information we hold about you.

In most cases, a summary of personal information such as your name and address details, contact telephone numbers are freely available to you by contacting any one of our branches.

All requests for access to personal information will be handled as quickly as possible and we shall endeavour to process any request for access within 30 days of having received the request. For requests for information which may be held in archives, a fee may be charged to cover the cost of retrieval and the supply of the information to you.

SHARING WITH SUBARU AUSTRALIA

With your consent your persona/ information may be shared by us with Subaru Australia for the purposes of marketing or research. Subaru Australia may use this personal information to communicate with you by phone, email or other means in relation to promotions and other Subaru deals

Cricks Tweed Subaru may be required by law to retain your personal information for a period of time after you have finished a relationship with us. After the required time has passed, we will attend to the destruction or deletion of your personal information.

If you would like to access the information we hold about you or more information on our privacy policy, please contact us on 07 5506 0900 or go to this page this page

Cricks Tweed Autogroup Pty Limited ABN 13 121 883 332, trading as Cricks Tweed Subaru, respects your privacy and is bound by the Australian Privacy Principles set in the Privacy Act 1988 (Cth). Cricks Tweed Subaru collects personal information to provide the product or service which you have requested. If you do not provide us with your personal information, we may not be able to respond to your enquiry. If you have consented, or if otherwise permitted by law, Cricks Tweed Subaru will send you marketing communications, which may be of interest to you, including updates and special offers. If you have any concerns or queries regarding our handling of your personal information, please let us know using contact details set out below. The Privacy Officer shall review, investigate and respond to any privacy complaint. For more information, read our Privacy Policy or contact us on (07) 3112 7994.